Four times in a row my prescription was not ready when I called it in couple days early. So I called to talk to a person to have it filled. A very rude inconsiderate lady named Mary was upset twards me that I didnt know the prescription and commented "Oh I have to look it up the long way now". I will never go here ever again. Mary in the pharmacy you need to be fired........
Worst pharmacy in Shasta County. Always rude and never have your prescriptions ready when told they would be. Would suggest someone else
Front counter guy very friendly always welcomes us every time we come in bad the pharmacy does not stay open long enough on weekends for us working people
I will call their automatic system to ask for refills. It says that my order will be ready the next business day. It never is. I've waited 4 or 5 days before for them to be ready. They don't answer phones. There is one tech working there. That person works both the drive thru and the front window. It takes forever. I've waited in drive thru for 20 minutes. Very frustrating!!
Worst pharmacy ever. I moved to Shasta Lake about a year ago and have had my prescription filled at the Rite Aid ever since. Out of all of those refills they’ve only had it ready on time once. Normally it takes 5 or 6 days after I call the refill in and usually two or more trips to the pharmacy counter. The usual excuse is “sorry we ran out of pills” come back tomorrow. The service is horrible. I once waited in the waiting room for over an hour and have been on hold for 45 minutes before I gave up. I thought this pharmacy would be most convenient for me but I’ve been proven wrong. I’m not the only one with this option, just check out this location’s reviews and you can tell something is horribly wrong.
Rite Aid is a US Pharmacy based in Shasta Lake, California. Rite Aid is located at 5350 Shasta Dam Blvd, Shasta Lake, CA 96019, USA.
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